What are we looking for?
You are an organised and strong communicator with a talent for digital project management and an eye for detail. You can keep ten balls in the air without dropping one. For you, an agreement is an agreement. You think in solutions and don’t stop until the result is clear and a strong collaboration is in place.
Clients trust you, and colleagues enjoy working with you. You don’t need to be an Ads specialist, but you understand how digital marketing works and want to become better at it every day. You get energy from genuinely helping clients move forward.
At Deluux, you’ll have the freedom to grow, take ownership, experiment and shape your own path within marketing and AI.
What will you do?
As a Digital Success Manager, you are the main point of contact for our clients and the driving force behind our projects:
Driving brands forward
Own the client relationship:
You are the first point of contact for your clients. You lead monthly meetings, discuss results and translate client needs into clear assignments for the team. You ensure that new clients receive the same Deluux quality and attention as our long-term partners.
Manage projects from A to Z:
You oversee planning, budgets and quality across campaigns and projects. You create briefings, assign tasks in our project management tool and make sure everything is delivered on time and to a high standard.
Coordinate teams and partners:
You work closely with our Success Manager, Performance Marketeer, specialists and international partners, communicating in both Dutch and English. Together, you keep going until everyone is confident in the result.
Think proactively:
You identify opportunities and risks before the client does. Together with the Performance Marketeer, you translate data and campaign results into a clear story and concrete next steps for the client.
Drive growth & retention:
You build strong relationships with satisfied clients who want to stay with us. You identify opportunities to expand the collaboration and introduce them at the right moment.
Improve processes & use AI:
You continuously improve the way we work and use AI tools to make reporting, client communication and project planning smarter and more efficient.
You enjoy working closely with specialists and partners and naturally build strong connections.
What are we looking for?
- A completed Bachelor’s or Master’s degree, preferably in Marketing or Communications.
- 2–4 years of experience as a Project Manager, Account Manager or Customer Success Manager, preferably within an agency environment.
- An affinity with digital marketing, including Paid Media, social media and websites; you understand the language of specialists.
Fluent in Dutch and English. - Accurate and detail-oriented, with a hands-on mentality. You are positive and solution-focused.
- A team player with perseverance and the confidence to advise and challenge clients when needed.
- Enthusiastic about AI and new tools, and eager to learn how to work with our AI MOS platform.
Let's Elevate You:
At Deluux, we invest in you:
Salary
Salary between €3,000 and €4,000 (depending on experience, skills, and the scope of your role)
Unlimited Holidays
Based on simple terms you are entitled to an unlimited number of holidays, which means that you choose how many vacation days you take per calendar year.
Full-time position (40 hours per week)
We don't have a strict 9-to-5 mentality. Employees are free to manage their own working hours.
Work for an internationally active digital growth agency
Build lifelong connections with our diverse partners and passionate team.
Future
We provide an excellent pension plan through our partner ASR.
Work-Stack
We will provide you with a Macbook, and the necessary accessories.
Structured Growth
Plenty of freedom, responsibility and opportunities for personal growth. We develop your structured Personal Development Plan (PDP). We believe by elevating you, we elevate Deluux.
Hybrid Working (option)
You are allowed to working hybrid. Our Hybrid model strikes the perfect way for collaborating: spend 3 days in the office connecting, brainstorming, and driving innovation alongside your team, while the option of enjoying 2 days working from home for deep focus and personal flexibility. You do not have to work home.
Work hard play hard
Work hard, play hard culture: Award shows, Thirsty Thursday drinks, table tennis, football matches and sporting events.
WE are deluux
An internationally operating Digital Growth Partner with one clear mission: helping brands grow. We increase brand awareness, deliver measurable revenue results and strengthen what brands stand for — always through a tailor-made approach.
To achieve this, we combine strategy, performance marketing, creativity and technology, with AI playing an increasingly important role: from automation and smart data analysis to marketing optimisation.
What sets us apart? Personal marketing expertise, high-quality data-driven strategies and a level of client commitment that often goes beyond the brief.
WE ELEVATE BRANDS.
Diversity, equity & inclusion
At Deluux, we believe in building an inclusive environment where everyone has the opportunity to thrive. We value diversity and actively seek to hire and work with talented professionals from different backgrounds and perspectives.
Not sure if you meet 100% of the qualifications? Apply anyway! We encourage everyone to take a chance, and we’ll make sure your application is fairly considered.